Privacy Policy

General Terms & Conditions

Welcome to Skyard Hostels! Please read the following terms and conditions carefully. By booking a stay or using our facilities, you agree to comply with all property rules and policies outlined below.


1. Guest Eligibility

Guests must be 18 years or older to stay at Skyard Hostels.

A valid government-issued photo ID is required at check-in. Accepted IDs:

  • Passport
  • Aadhar Card
  • Voter ID
  • Driving License

Note: PAN Card is not accepted.

Local ID holders (i.e., residents of the same city) may not be allowed to stay in shared accommodation.


2. Our Guest Community

Skyard Hostels is designed for solo travelers, digital nomads, and young backpackers.

We do not recommend our dorms for families or children.

Families may request private rooms only (subject to availability).


3. Booking & Payments

Advance payment is mandatory to confirm your booking.

All advance payments are non-refundable, including partial or full cancellations.

The balance payment (if any) must be made before or at the time of check-in.

Room tariffs do not include breakfast (charged separately at the property).


4. Visitor Policy

Non-resident guests are not allowed inside rooms.

You may meet your friends in common areas within visiting hours (as displayed at each property).

The right to admission is reserved and can be revoked if rules are violated.


5. Dorm Allocation

We do not guarantee that groups of 3–4 people will be assigned to the same dorm room.

Dorm beds are allotted on availability; requests can be made but are not assured.


6. Belongings & Responsibility

Guests are responsible for the safety of their own belongings.

Lockers are provided (please bring your own lock or rent one from reception).

Skyard Hostels is not liable for any lost, stolen, or damaged items.


7. Pet Policy

Pets are not allowed, unless explicitly approved by management and only in select private accommodations.


8. Check-In & Check-Out

Check-in time: 12:00 PM

Check-out time: 10:30 AM

Early check-in or late check-out is subject to availability and management approval.

Guests are welcome to wait in the common area after check-out.


9. Behaviour & Safety

Any inappropriate or disruptive behavior may result in eviction without refund.

Smoking is not allowed in dorms or closed areas. Designated smoking zones are provided.

Skyard Hostels reserves the right to admission at all times.


10. Booking Extension Policy

Stay extensions are subject to room availability and current room rates (which may differ from earlier bookings).

You may be asked to create a new booking for the extended stay.


11. Cancellation & Refunds

All advance payments are non-refundable, regardless of reason.

Any refund (if applicable) will be processed within 6–7 working days.

Pre-payment of the full booking amount is required before check-in.


12. Group Policy

We do not allow group bookings of more than 8 people, even if made via multiple reservations.

Unauthorized group bookings may be cancelled without notice or refund.

Group members may be allotted different dorm rooms, based on availability.

Any disruptive group behavior can lead to eviction without refunds.


13. Seasonal & Property-Specific Policies

Some properties may have seasonal policies (e.g., during festivals or high demand periods).

Always check the booking confirmation or listing page for property-specific rules.


14. Acceptance of Terms

By proceeding with a reservation or check-in, you accept all above terms and any additional rules mentioned during booking or displayed at the property.

For any queries, please write to us at:

📧 skyardrishikesh@gmail.com